Location is great. Dynamic, historic area, and safe. Room is generous and comfortable and the bed is very good. Television streaming works perfectly unlike so many other places where this is hard or b=not available. Room service and cleaning staff were lovely genuine people who did a great job. Probably the best staff I have encountered in my travels.
Sarah
2024年4月
River view is amazing. Location is fantastic, it rained for a while but we were able to just walk through the downtown malls. We didn’t interact much with staff but the receptionist was friendly and helpful. They offered a resort fee rebate where you can spend it on their bar- basically a $30 free allowance in our case. Plenty of elevators to use. No waiting times.
Alessio
2025年1月
You cannot beat the views of the river from this hotel, and the location is great - close to Newbury Street and the T. Bedding was comfortable and it was nice to have a mini fridge.
Terri
2024年9月
Location, facility, cleaning staff. Connected to Copley Center meaning that there were numerous dining options accessible while staying indoors.
James
2024年12月
I booked a larger size Queen room. It was wonderfully furnished with an L-shaped sofa and windows on two sides, overlooking the Back Bay and Charles River. Shower was good with plenty of hot water -- no "Chinese water torture" here. Despite the hotel hosting two conferences, the hallways were quiet and I couldn't hear the traffic outside. The hotel also has a direct tunnel connection to the Copley Square Mall and Marriott Boston Copley Plaza hotel so plenty of opportunities for shopping and choice of restaurants.
Dana
2024年6月
Everything was perfect, starting with location, you don’t need to rent a car, back bay metro station (orange and green) are walking distance. You have plenty food options near the hotel (including Fogo the Chão in the same building of the hotel), airport is 20 minutes from the hotel. Friendly staff and 100% customer service oriented. It’s a traditional 5 stars hotel. Gym facilities are big enough for 30 people at the same time.
Heli
2024年1月
Location in heart of back bay. Can walk most places from here Our room was amazing, clean and modern with all amenities you need . Nice bar.
Angela
2025年3月
The river view from our room was amazing! It was definitely a breath taking view! There were additional benefits like a 25 USD voucher you can spend on their store or in room dining. Free tickets for View Boston and several tours were also provided.
Richelle
2024年1月
We loved our room! We had a great view of the city, my stepdaughter said this is so sick after she walked in lol. The bed was super cozy, ample space in the room and bathroom. My husband loved the oversized shower head. The elevators were fast and the hospitality was great. We were minutes away from Back Bay station where we departed Amtrak to get to the Westin and then we used the Logan Express bus to get to the aiport. We couldn’t have asked for a better location for everything around the city!
Theresa
2024年5月
Great lobby and great room.
Dinh
2023年11月